Salesforce announced on Monday that it will acquire AI customer service platform Fin for $3.6 billion. Formerly known as Intercom, Fin offers an AI agent that can resolve customer queries across ...

Some tech acquisitions are purely for the talent. Some are for the customer list. Others are for technology. With a planned acquisition of Fin's customer service AI agents and underlying platform, ...

The Salesforce logo is seen at its headquarters on December 1, 2020 in San Francisco, California. The cloud-based enterprise software company announced on Tuesday that it will purchase the popular ...

Salesforce has completed its acquisition of Fin, formerly Intercom, adding the customer service AI agent platform and its technical AI team to Salesforce. The transaction also brings Fin’s global ...

Salesforce Inc. today announced plans to acquire Fin, a major provider of customer service software, for about $3.6 billion. The deal will help the cloud giant enhance its Agentforce suite of ...