BOSTON--(BUSINESS WIRE)--ETQ, the leading provider of quality management solutions, today released findings from a first-of-its-kind research study – The State of Quality Management: 2020. According ...

With the explosion of new AI techniques in headlines over the past year, many quality leaders feel behind on their own AI journeys. According to a Gartner survey conducted in 2021, 42% of quality ...

Study the top-performing companies across all manufacturing industries and a plain and simple truth emerges: the ability to produce consistently high-quality products, regardless of the forces ...

Customers tell us far more about what they think and feel than we might realize. In the new world of data-driven customer experience (CX), there are countless opportunities to get to know your ...

How should a company begin to put in place a data quality management strategy? First, as with all disciplines, IT executives must assess the current state of data in the enterprise. Once they’ve ...

Firms that perform audits, reviews, or compilations have a little more than four months to implement the new risk-based quality management (QM) standards. The task may feel daunting, but Joe Lynch, ...

What is your business's culture? Similar to the culture of a country, every business has its own unique set of values, norms and behaviors. A business's culture can evolve over time. It's evolution is ...

The strategic management process is more than just a set of rules to follow. It is a philosophical approach to business. Upper management must think strategically first, then apply that thought to a ...