NEW YORK--(BUSINESS WIRE)--Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that it has been named a Strong Performer in ...

CXM's platform enables effective customer engagement across various digital channels. Sprinklr is focused on expanding its presence in the CCaaS market, which can accelerate revenue growth in the ...

Sprinklr released several agentic AI tools and copilots and previewed others designed to automate marketing, customer service and customer feedback -- and to bridge marketing and service processes.

Sprinklr often wins by highlighting its single-codebase architecture versus the integrated-acquisition models of its larger rivals. CCaaS Specialists: Genesys, Five9 (NASDAQ: FIVN), and NICE. Sprinklr ...

As is likely true for many No Jitter readers, I knew little about Sprinklr before I attended the event but did understand that they had announced a new CCaaS solution in March 2022. I had questions ...

On November 5, 2024, customer experience platform company Sprinklr appointed Rory Read president and CEO and announced that visionary founder Ragy Thomas would continue as chairman of the board.

Sprinklr, once known primarily as a social media management tool for the world’s largest brands, has spent the last several fiscal years pivoting toward the high-stakes world of Contact Center as a ...

According to the report, “Sprinklr brings a broad modern platform and a digital attitude to its customer service offerings.” According to the report, “Sprinklr’s vision for customer service focuses on ...