WAGD, an Australian dog harness retailer, remains closed on Shopify's advice days after malicious code redirected a shopper ...

Shopify executives have declared a "Code Yellow" for its Support organization, saying it needs to improve customer service levels "that have deteriorated beyond acceptable ranges." Clovis Cuqui, vice ...

Shopify launched a beta version of an AI-powered assistant for its help center, the webpage where merchants can go to get answers to questions about running their business. The tool appears to handle ...

Shopify’s new Canvas site builder lets merchants create and customize their online stores by chatting with its AI agent Sidekick, while watching the changes happen in real time.