Salesforce Agent Fabric evals target GA in January 2027. AWS, Google, ServiceNow and Phoenix already grade agents on live ...

168 Days: How Salesforce Talked Itself Out of Its Own User Interface ...

168 Days: How Salesforce Talked Itself Out of Its Own User Interface ...

168 Days: How Salesforce Talked Itself Out of Its Own User Interface ...

In a year marked by rapid advancements in artificial intelligence, Salesforce has released its sixth State of Sales report, shedding light on how sales teams worldwide are harnessing the power of AI ...

Salesforce today launched Agentforce Help Agent, a prepackaged, autonomous service agent that the company says deploys in minutes across voice, web, portal, and messaging. And it only bills when it ...

December 2024 witnessed a landmark moment in enterprise AI: the announcement of Salesforce Agentforce 2.0. Amid a flurry of AI agent launches from Workday, ServiceNow, and SAP, Salesforce took center ...

A new RAND Corporation report reveals the sobering reality behind artificial intelligence (AI) projects: despite the hype, most of them fail. The study, based on interviews with 65 experienced data ...

After months of pushback and budget blowouts, Salesforce is finally rewriting the rules of engagement for Agentforce. Salesforce has introduced a significant overhaul to its Agentforce pricing ...

The 20-year-old AppExchange gets its biggest overhaul yet, consolidating more than 13,000 apps, agents, and integrations under one roof — with a $50M fund to keep the partner pipeline flowing.

The co-founder’s candid admission about Lightning, a native CRM that requires zero Salesforce experience, and an unreported research project called “Albert” — inside the March 31 Slackbot event. SAN ...