Will Hennessy is a Product Manager on our Agent Development team building long-horizon agents for subscription companies. Prior to Sierra, he was at Alchemy, Uniswap Labs, and Google.
AI is commoditizing the basic building blocks of many customer experiences. Across industries, those building blocks are high-volume workflows, like order tracking and returns in retail, appointment ...
Sierra, the leading customer experience AI platform, today announced its induction into JPMorganChase’s Hall of Innovation. The award was presented to Bret Taylor, Co-founder and CEO of Sierra, at J.P ...
We launched Sierra just over two and a half years ago. This week, we hit $400M+ in ARR, adding over $150M+ in ARR in Q3 alone. That’s more ARR in one quarter than we generated all of last year. More ...
Philippine Airlines (PAL) carries millions of passengers a year across a domestic and international network, and its contact center handles close to two million inbound calls annually. As PAL ...
We’re very excited to welcome our Chief Information Security Officer, Kyle Randolph. Our customers trust us with their most valuable assets: their customers, their data, and their brand. As stewards ...
Guild, who partners with the country’s most innovative employers to build the talent needed for today and a resilient workforce for tomorrow, faced a challenge many organizations know well: how to ...
In the last six months agents have reached a tipping point. They’ve moved from mostly reactive, one-and-done support conversations to interactions that can last weeks or months and drive growth. That ...
A year ago, almost every piece of code was written by engineers. Today, you’d be hard pressed to find a tech company that writes over five percent of its code by hand. Agent building is following the ...
Sierra is now available on Google Cloud Marketplace, giving companies a new way to work with Sierra using existing Google Cloud commitments. With Sierra, you can build and deploy AI agents to create ...
Amar Virk is a Product Manager at Sierra. Previously, he held product leadership roles at Stripe, Meta and Uber. Amar holds an MBA from Cornell University and a bachelor’s degree in Electrical ...
We believe some of AI’s most meaningful contributions will be in healthcare. We’re already seeing that potential at Sierra, where we’re working with 8 of the 10 largest healthcare companies to make it ...