Wayfair announced on Wednesday that it posted its strongest quarter of sales growth since the pandemic as the furniture ...

There's not yet a universal credential that allows an agent to prove its authority across merchants, therefore retailers ...

Because 91 percent of carriers cannot wait for payment, they sell their invoices to “freight factors” — intermediaries that ...

Leaders need real-time insight that keeps pace with AI to understand how every interaction shapes the customer experience.

Our most experienced merchants are reaching the age where they want to retire, but they’re finding they can't. There's no one standing behind them ready to take over.

NFC is giving physical products a secure digital identity. With the right experience layer behind it, the product itself can ...

Shein has agreed to pay $100 million to settle an investigation by the U.S. Federal Trade Commission over delivery delays and ...

The Federal Trade Commission (FTC) and 20 states on Monday sued Dollar General, accusing the budget retailer of charging ...

Physical intelligence will give retail AI systems the reliable data streams they need to see what's missing before it matters ...

The future of e-commerce may be increasingly agent-driven, and this should inspire retailers to be proactive about their AI ...

AI accuracy was never really the issue. Decision accountability is. Accountability is something you design into an operating ...

A board asking about next year's capital budget, residual value exposure, or when to replace the tractors and box trucks that keep shelves stocked is asking a forecasting question. Most retail finance ...